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Example email recieved:

I have the panoramic gas suite (please see attached image) and unfortunately the surround has been damaged quite badly, the horizontal part was not glued on properly so it dropped and smashed in half, also damaging the edges of the hearth in the process.

I was wondering if you can do the exact replacement for just this part of the surround? and possibly the hearth?

---- ---- ----- ---- ---- ---- ----- ---- ---- ---- ----- ---- ---- ---- ----- ---- ---- ---- ----- ---- ---- ---- ----- ---- ---- ---- ----- ---- ---- ---- We often get asked to manufacture replacement fire surrounds or parts for either damaged items or restoration projects. In essence the majority of Fireplaces are a series of straight lines and are quite simple. The fireplace photographed below is particularly simple to manufacture as it comprises of a series of three strips (to make the body of the fireplace), and a standard boxed and lipped hearth.

What to consider when specifying a replacement fire surround:

1. Make sure all the measurements are correct. It is often easy to measure incorrectly, for example many consumers often measure the top section of a hearth when they want to cover a carpet cut out rather than the bottom section that must be the same size. 2. Pick the marble colour you would like to use, and make sure it matches any section of the existing fireplace that will remain. The best way to do this is to request a sample, and match up the colours in the comfort of your own home. 3. Make sure the surround you specify has all the required components, such as drill holes etc (if appropriate)