One of the biggest concerns with purchasing online is the actual installation of fire surrounds. It would be easier to get things from a one stop shop, which will project manage everything from an initial site survey to installation of your fire surround.

Is it worth purchasing from a showroom?

The decision on whether to purchase from a high street showroom comes down to price, if you are able & are willing to spend the premium (we are typically 70% cheaper than local showrooms for marble Fireplaces) to have a showroom take more responsibility for your fireplace specification and installation. It is important to note that not all showrooms are professional and worth the extra premium as they often subcontract work to other firms and have no control as a result.

Rules to follow when considering the installation process of a fire surround:

Gas Fireplaces

Gas Fireplaces have to be installed by a Gas Safe registered fitter by law. Most showrooms do not have their own fitting team and simply contract jobs to a local gas safe installer, whom they know is suitable and experienced in installing fire surrounds. You can find a list of your local Gas Safe installers from the gas safe website

Solid fuel fireplaces

Solid fuel fireplaces must be installed by a HETAS engineer which is the body recognised by government for solid fuel domestic heating appliances. If  you have another engineer install a solid fuel appliance then you will need to get the installation approved by your local Building Regulations authority.

Electric Fireplaces

There is no stipulation on the installation of Electric Fireplaces. These fireplaces simply plug into a standard 13 amp socket.

Useful tips

Even firms such as your local B&Q subcontract to local HETAS and GAS SAFE engineers. Almost all showrooms do not have their very own installation team, and simply know someone in the trade that is experienced in the installation of fire surrounds. It is possible to find a list of trades men experienced in the fireplace industry in your area by using the “Rated People” website . Rated People is a website that offers you a list of local installers in your area and is 100% free to use (fitters pay a commission for the work). The business model is simple as they send 3 people to bid for your work and hence all three fitters are very competitive as they know competing quotes will be given to you for the same work. Rated people also offer you an individual rating (out of 5 stars) for each installer to let you know how good they are. After your installation you will be asked for feedback on how impressed you were with the work carried out, and this forms the basis for the 5 star rating systems.